Utilities Kiosk & K-Nect Portal
The Utilities Department received a kiosk for customers to make payments in the office in lieu of taking payments at the customer service counter. The kiosk is setup on a separate network and is a more secure solution for taking payments.
Utilities Kiosk & K-Nect Portal:
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Kiosk Customer Admin Guide - outlines Administrator activities performed in the Kiosk
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Kiosk Customer Guide - outlines customer activities that are performed on the Kiosk
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Kiosk Customer-Admin Flow Diagram - Kiosk customer work flow diagram & Admin Menu work flow
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K-Nect Portal User Guide - outlines user account setup, groups, templates, remote management features and functions for the K-Nect portal.